What is group booking software, and how does Picktime handle group bookings?
Group booking software lets businesses schedule several services for one customer or accept reservations for sessions with multiple attendees. With Picktime, Multiple Bookings organizes eligible services or resources in one booking flow, while Class Bookings manages seats in classes and workshops with set capacities. This gives service providers two distinct ways to handle group bookings.
How can customers book multiple services at once with Picktime?
Picktime’s Multiple Bookings lets customers select two to five services or resources in one booking flow. Each selection creates an individual booking, while the customer completes the process in one go. Multiple Bookings is available on Starter and Pro. For the latest plan features and limits, see Picktime pricing.
Can customers schedule multiple services back-to-back or on different days?
Yes. Picktime offers two options: Book Together schedules services one after another, while Pick Separately lets customers choose different dates and times. Separate bookings must fall within a 31-day span, and the combined duration cannot exceed 12 hours. This gives customers flexibility when arranging multiple appointments.
Can customers choose different team members for each service?
Yes. Picktime lets customers select a different team member for each service in a Multiple Booking. You can make staff selection required or leave it optional. When customers choose No Preference, Picktime automatically assigns an available team member based on the service and availability.
What happens after a customer books several services together?
Picktime sends one confirmation containing all the selected services. Each service remains an individual booking in your scheduling system, so your team can manage appointments separately. Customers can also use their booking link to manage the bookings in their group without starting the entire booking process again.
Can customers pay for multiple services in one transaction?
Yes. When online payment is required, Picktime processes a Multiple Booking as one transaction. Customers can book several services and complete a single payment rather than checking out separately for every appointment. This keeps the booking process straightforward for businesses offering services such as haircuts, beauty treatments, or consultations.
How does Picktime manage group bookings for classes and workshops?
Picktime uses Class Bookings to manage shared sessions with a set number of participants. Fitness studios, training centers, and workshop organizers can define each session’s capacity and accept online reservations through their Booking Page. Once the available places are filled, the class stops accepting additional confirmed bookings.
What is the difference between Multiple Bookings and Class Bookings?
Multiple Bookings lets one customer schedule several services or resources in a single booking flow. Class Bookings lets multiple customers reserve places in the same group session. Picktime manages these as separate booking types, so classes and packages cannot be included in a Multiple Booking.
How do I enable multiple-service bookings on my Picktime Booking Page?
Go to Online Booking, open Settings, and find Enable Multiple Bookings under Booking Restrictions. Turn it on and save your changes. Customers can then select eligible services or resources and choose Book Together or Pick Separately to schedule their appointments in one booking flow.
Can I book multiple services for different people in one booking?
No. Picktime’s Multiple Bookings lets a single customer schedule up to five services in one booking flow, but it does not support assigning different attendees to individual services. Customers can choose different services, team members, and appointment times within the same booking.
Can I share a direct booking link for a group class?
Yes. Picktime lets you create a class-specific booking link so customers can directly reserve a spot without browsing your full Booking Page. Go to Booking Types, select Classes, open the class, turn on Booking Link in Class Details, and click Save. You can then copy and paste the link to your website, emails, or messages.