An electronic waiver signed before they arrive not on a clipboard while everybody waits
For the trades where somebody has to agree to something before you can start: the waiver is part of the booking rather than a form at the door, and it is kept against the client so a returning customer is not signing the same thing every visit.
Three reasons an electronic waiver beats a clipboard at the door
It costs you the start of the appointment
A form filled in at the door is five minutes of an appointment somebody has paid for, spent on administration, every single time.
10:00 to 10:05 on a clipboard
Somebody reading it under pressure is not really reading it
A waiver signed in a doorway with a queue behind is a signature rather than an agreement. Sent in advance, it is at least possible that they read it.
A paper one is only findable if somebody filed it
The moment a waiver matters is the moment you need to produce it, which is usually months later. Held against the client record, it is where you would look.
What is being agreed to is different every time
Three trades that all need something signed, for three unrelated reasons. What none of this is, on any of them, is legal advice about your wording.
Signed once, then every term Studios and training
A health declaration is the standard case, and the standard irritation is a regular signing the same page every September. Held against the client, a returning member is not asked again until the thing they agreed to changes.
See fitness scheduling
Read at home, not at the desk Treatments and skin
Here what is signed is a consent, and a consent that was skim-read in a reception area has arguably not been given. Sending it with the booking is the only version where somebody genuinely had time to read it.
See spa scheduling
Before it leaves the yard Hire and rental
The terms are about damage, return and who is responsible while the thing is out. Getting them agreed at booking means the collection is a collection, rather than a negotiation with somebody who has already loaded the van.
See equipment rental schedulingWhich plans carry waivers is on the pricing page
Keeping the record
Client records are on the free plan, including importing and exporting your list, so whatever is held against a client is yours.
The waiver itself
Stated on the pricing page, because a claim about what something costs goes stale fastest where it is least expected.
The clipboard works right up until the day you need what is on it
A waiver on paper does its job in the doorway. Somebody signs, you take the sheet, the appointment starts five minutes late and everybody gets on with their day. Nothing goes wrong for months.
Then something does, and the sheet becomes the only thing that matters. It is in a lever-arch file, or a drawer, or it was filed under the wrong month, or it went home in a bag in July. The one occasion the form exists for is the occasion on which nobody can find it.
There is a quieter failure that happens far more often and costs more in total. A person signing in a doorway with somebody waiting behind them has produced a signature, not an agreement. They did not read it. You know they did not read it. Everybody involved knows.
Signed as part of the booking, it goes to somebody sitting at home with time to look at it, and it is kept against their record where you would actually go looking. Client records, and taking your list with you if you leave, are on the free plan.
Day oneA new client has a waiver to sign
On a clipboard at the door
- At the doorSigned with a queue behind
- Week sixFiled under the wrong month
- Month nineNobody can find it
Not foundIn a drawer
Signed with the booking
- At bookingRead and signed at home
- Same dayKept on their record
- Month nineSearch the name, open it
FoundOn record
What people say about Picktime
Great free scheduling tool. The ability to book directly from Google Maps and to start charging for appointments! It is crazy how many free features Picktime gives you. I also like how I can manage multiple accounts for my staff.
Great free software. I have had a great overall experience with Picktime. It has been great to have a link I can send to my customers for them to follow and schedule an appointment. I love that this is free!
This program is very essential for us, because it helps us to schedule the appointments we have with colleagues from other companies, clients and new staff of the organization. Every time we schedule an appointment there is never a clash of schedules.
Questions people ask about waiver forms
Is a waiver the same as a booking question?
No. A booking question collects information; a waiver is something somebody agrees to. Different jobs, and they usually sit next to each other.
When does the client sign it?
As part of booking, rather than at the door. That is most of the value: it stops the appointment starting with paperwork.
Do returning clients sign every time?
The point of holding it against the record is that they do not, and there is no separate free digital waiver app to manage: unless what they are agreeing to has changed, the stored answer stands.
Where is it kept?
Against the client, which is where you would look for it if it ever mattered. A paper one is only as findable as whoever filed it.
Is this legal advice?
No, and nothing here is. What a waiver needs to say, and whether it does anything where you are, is a question for somebody qualified to answer it.
Can a waiver be signed electronically?
Yes. The client agrees to it as part of booking rather than on paper when they arrive, which is free online waiver signing in the literal sense: no paper, no pen, nothing to collect at the door. What they agreed to is kept on their record beside the booking it belongs to.
How do I do an electronic waiver?
There is no fixed electronic waiver template here, because the wording has to be yours: put it on the booking instead of on a clipboard. Write what the client has to agree to, attach it to the service so it is asked before the slot is confirmed, and the answer is stored against their record alongside the appointment it belongs to. The difference you notice is at the door: nobody is hunting for a pen while the next client waits.
Are electronic waivers legitimate?
Agreeing to something on screen rather than on paper is ordinary practice, and whether a particular form of words binds anybody where you trade is a question for a lawyer and not for a booking system. Ask somebody qualified about the wording before you rely on it. What Picktime can tell you is what was agreed, by whom, and when, held on the client record rather than in a drawer.
What is a waiver and how does it work?
An electronic waiver form is a statement the client accepts before a service: terms, a health declaration, a consent. Asked at the point of booking it is answered once and stored, instead of being a form somebody has to remember to hand over.
Something not answered here? Search the help centre.
Get it signed before the appointment starts
Free forever to start, no card required. See the plan comparison for waiver forms.