Know Who’s Behind the Number
When their number matches a saved contact, your phone can display their name before you answer.
Contacts
Connect iCloud Contacts scheduling to Picktime® and Simplify Contact Management
Customer details from your Picktime Booking Page are automatically exported to iCloud Contacts, so you can access them on your iPhone without saving each contact manually. The iCloud Contacts integration is available on Picktime's Starter and Pro plans.
Booking pageYour details
ConsultationTue 14 Oct, 11:00
- Name
- Sam Lee
- Phone
- 555 0192
Confirm bookingBooked
First booking with you
iCloudContacts
All contacts486487
- Sam LeeNew
- PaigeSaved
- LeoSaved
- AnaSaved
Sam LeeNew
- Clients go into your iCloud contactsStarter and Pro
- On every device on that Apple IDiPhone too
Category
Contacts
Two providers, same behaviour
Direction
One way
Picktime to iCloud. Nothing comes back
Shows up in
Your contacts
iCloud, and every device on that Apple ID
Set-up
Four steps
Once for the account
What changes
Sync Customer Contacts with Your Appointment Scheduling Software
What Changes When Clients Show Up on Your iPhone?
Jump to set-upNothing to Type After Booking
New customer details are exported to your iCloud Contacts, saving you from entering them manually.
Your Contacts, Available on Every Apple Device
iCloud keeps your contacts in sync, so your iPhone, iPad, and Mac show the same list.
Keep Customer Details Exactly as Entered
Customers' names and contact details come from what they entered, so you don’t have to guess or retype them.
Set up
Connect your iCloud Contacts account to Picktime to export new customer details.
Open iCloud Contacts in Picktime’s Integrations settings and follow the prompts to connect your Apple Account.
Open Picktime Setup
From your Picktime dashboard, click Setup, then check the available integrations.
Find iCloud Contacts
Scroll to the Contacts section and select iCloud Contacts to open its integration page.
Activate iCloud
Click Activate on the right side of the iCloud Contacts page, then wait for the pop-up to appear.
Connect Your Account
Sign in through the pop-up and complete the connection. Once connected, new Picktime customer details can be exported to your iCloud Contacts.
What it costs
iCloud Contacts is on the paid plans
On the free plan
What you get for nothing
- Add-on: There isn’t one
- Apple: Charges nothing
- iCloud Contacts: starter and pro
- Google Contacts: also starter and pro
Starter and Pro
What the paid plans add
- iCloud Contacts: picktime.com/pricing ticks “iCloud Contacts” against Starter and Pro, and leaves Free unticked.
- Google Contacts: The other contacts connection sits on the same plans, so switching platform does not change the answer.
The same row is not ticked against Free. Free advertises a number of integrations rather than all of them.
How Picktime and iCloud Contacts Work Together
-
A customer books an appointment through Picktime’s booking page and enters their contact details.
-
Picktime records the customer details submitted during online booking and keeps them in Client Records.
-
The new customer details are exported from Picktime to your connected iCloud Contacts.
-
The customer is now in your iCloud Contacts scheduling, so you can find their details when you need them.
Where Your Customer Details Go
Picktime exports new customer details to your connected iCloud Contacts account, where you can access them on Apple devices with iCloud Contacts enabled.
Customer Details Head to iCloud
New customer details move from Picktime's appointment scheduling software to iCloud Contacts.
You Pick the Account
Connect the iCloud account you actually use, because that is where your customer contacts go.
One-Way Connection
The flow goes from Picktime’s online booking to iCloud Contacts. Changes in iCloud don't sync back to Picktime.
Questions about connecting iCloud Contacts
How do I connect iCloud Contacts to Picktime?
From your Picktime dashboard, go to Setup → Integrations and select iCloud Contacts under Contacts. Click Activate, then sign in to your iCloud Contacts account through the pop-up and complete the connection. Once connected, Picktime automatically exports new customer details to your iCloud Contacts account.
Is the iCloud Contacts integration one-way or two-way?
The iCloud Contacts integration supports one-way contact syncing from Picktime to iCloud Contacts. New Picktime customer details are exported to your connected account. Changes made to contacts on your iPhone or other Apple devices do not automatically update your customer records in Picktime.
Which Apple Account receives customer contacts from Picktime?
Picktime exports new customer details to the iCloud Contacts account you connect during integration setup. To access those contacts on your iPhone, iPad, or Mac, sign in with the same Apple Account and enable iCloud Contacts on each device.
Will customer contacts automatically appear on my iPhone, iPad, and Mac?
Yes. Once Picktime exports new customer details to iCloud Contacts, Apple syncs them across devices using the same Apple Account. Make sure iCloud Contacts is enabled on each device. You can then find your customer details in the Contacts app without saving each contact manually.
Which Picktime plans include the iCloud Contacts integration?
The iCloud Contacts integration is available on Picktime's Starter and Pro plans. The Free plan includes client records and contact import and export features, but it does not include the automatic iCloud Contacts integration. For the latest plan features and limits, see Picktime pricing.
How is iCloud Contacts different from the Apple Calendar integration?
iCloud Contacts and Apple Calendar serve different purposes in Picktime. iCloud Contacts exports customer contact information to your Apple address book, while Apple Calendar Sync connects your appointment schedule to your calendar. Connecting iCloud Contacts does not automatically synchronize your appointments with Apple Calendar.
Do I need to install an app on my iPhone to use iCloud Contacts?
No. You don't need to install a separate app to access customer contacts exported from Picktime. Apple's built-in Contacts app displays the information stored in your iCloud Contacts account. Sign in with the connected Apple Account and enable Contacts in your iCloud settings.
What happens if I disconnect iCloud Contacts from Picktime?
Disconnecting iCloud Contacts stops Picktime from automatically exporting new customer details to the connected account. Your customer information remains available in Picktime's Client Records, while contacts previously exported to iCloud remain managed through Apple Contacts. You can connect the integration again through Picktime's Integrations settings.
Something here not answered? Search the help centre or write to support@picktime.com
Other connections worth having on
Let your iPhone learn who your clients are
A couple of minutes to connect, and every new client is a name on the screen rather than an unknown number you decide whether to answer.