Free charity booking system so a volunteer session fills itself and the spreadsheet stops

A sorting morning that needs eight people, a Saturday collection that needs four, and a donor who wants to know when they can bring three bags round. Picktime lets volunteers put their own name against a session and closes it when it is full, so nobody is running a spreadsheet of replies.

  • Free forever plan
  • Your own booking page
  • No card required
Volunteers working a sorting morning in a charity warehouse, one stacking bundled donations on a pallet and another labelling a box against shelves of crates

Blu TrustSign up online

Sorting morningSat 09:00 · 8 places3 left

Collection roundSat 13:00 · 4 placesFull

Donation drop-off20m · WarehouseBook

Next free9:00 AM11:20 AM1:00 PM

Sorting morning

8 of 8

It closes itself

Every visit

On the record

Against the name

Confirmation

Sent

Email, the moment they sign up

How it works for you

Built for a Saturday that needs eight people and gets three

A rota starts with named people and puts them into slots. A volunteer session works the way round that a charity actually needs: it states how many it wants and waits for names. Four things a group email cannot do, and each one is a coordinator not counting replies on a Friday night. The appointments a charity keeps with the people it helps are a different job, and the page for a nonprofit booking its own clients in covers those.

Volunteers put their own name down

One link, and somebody picks the session they can make. No account, no sign-in, and no coordinator retyping a name from a reply into a list that somebody else is also editing.

The Blu Trust sign-up page with the Saturday sorting morning, the collection round and a donation drop-off, each open to put a name against with no account and no sign-in

A session that fills to its limit and stops

Say how many people a session takes and it closes itself when the last place goes, instead of eleven turning up for a job that needs eight. On the paid plans anybody after that goes on a waitlist and is offered the next drop-out.

The Saturday 09:00 sorting morning at eight of eight places, closed by itself when the last place went, and, on the paid plans, two more people on the waitlist for the next drop-out

Donors book a slot to bring things round

A drop-off window somebody books rather than a van arriving at a locked door. On the paid plans you can ask what they are bringing while they book it, so the space is cleared before it lands on the floor.

A donation drop-off at the warehouse booked for 11:20, with, on the paid plans, the donor’s answer to what they are bringing, three bags of clothing, attached to the booking

The regular sessions go in for the whole term

On the paid plans a session that runs every fortnight goes into the calendar in one action with an end date, and the people who signed up are reminded before each one rather than only about the first.

On the paid plans, a sorting session set to repeat every second Tuesday, from Tuesday, November 3 to the end date on Tuesday, December 15, every date put in the calendar in one action, and a reminder going to the people signed up before each one
Who actually came

The difference between who signed up and who came

Marking the session on the day is on the paid plans, and it is what puts the difference between the eight who signed up and the five who came in writing instead of in somebody’s memory. Somebody who has not appeared for three sessions running is a name worth a phone call rather than a name that quietly stops being on the list, and everything anybody has ever signed up for stays against their record either way, which is also the honest answer when a funder asks how many volunteer hours went into something.

On the paid plans, the Saturday, November 7 sorting morning marked on the day: five of the eight who signed up arrived and three did not, one of them for the third session running, with every volunteer’s sessions kept against their record
When somebody drops out

A volunteer who cannot come says so, and the place is offered on

Every confirmation carries a link to cancel, so a Saturday that stops working on Thursday evening is a place back on the page rather than a gap discovered at nine on the morning. On the paid plans the next person on the waitlist is offered it, which matters most for the sessions that are genuinely oversubscribed. A coordinator finds out on Thursday rather than counting heads in a car park.

A place on the Saturday 09:00 sorting morning given up on Thursday evening from the link in a volunteer’s confirmation, shown free again in the Blu Trust diary, back on the sign-up page, and, on the paid plans, offered to the next person on the waitlist
Saturday, 9:05am

Eleven people for eight jobs, and the van needs four

Five past nine on a Saturday. The sorting morning was arranged in a group message on Wednesday, twenty-two replies came back over three days in no order at all, and the person who was counting them was at work for most of Friday. Eleven have turned up for a job that needs eight, and the collection round that needs four has two.

Picktime puts a number on each session, closes it when it is reached, and tells everybody in writing what they signed up for, so what is on the page on Friday night is what is in the room on Saturday.

Getting started

Volunteers signing themselves up this week

Sorting, a collection round, a fundraising stall and a drop-in added to the calendar, each with how long it runs and how many people it takes
01

Put the sessions on the calendar with a number on each

Sorting, collections, a fundraising stall, a drop-in. Say how long each runs and how many people it takes, so the page can close it when the last place is gone.

On the paid plans, four sign-up questions written by the charity: whether they can lift, whether they drive, an emergency contact and what a donor is bringing, with the answers attached to the session
02

Ask what you need to know when they sign up

On the paid plans you write your own questions: whether they can lift, whether they drive, who to contact in an emergency, what they are bringing to a drop-off. The answers arrive attached to the session.

The sign-up link added to the website, the newsletter, a poster as a QR code and the group chat, and a sorting place taken at 21:10 by somebody with no account
03

Share one link instead of a group message

On the website, in the newsletter, on a poster as a QR code, or pinned in the group everybody is already in. Nobody needs an account to put their name down.

When the office is one person

Something answers when there is nobody in the office to answer

A small charity’s telephone is answered by whoever is nearest it, which on most days is nobody. The Picktime AI receptionist answers on a number of its own, around the clock and on more than one call at a time, takes the caller’s name and number, guides them through what you run and when, and books a drop-off or a session straight into the calendar, or hands the call to a person when somebody is there. Every call is transcribed into your dashboard, so an offer of help made on a Sunday afternoon is written down rather than lost.

A Sunday afternoon call to the AI receptionist: somebody offering to help and to drop off clothes gives their name and number, is booked onto the Saturday sorting morning and an 11:20 drop-off, and the call is transcribed into the dashboard
What it costs

Free forever. You pay when more people need a login, not when more happens.

The free plan has no end date and no card behind it, which is the part that matters when the budget is a grant that runs to March.

Free, and it stays free

What a volunteer-run charity gets without paying

  • A page volunteers and donors book from
  • They cancel and rearrange their own places
  • Email notifications on every sign-up and cancellation
  • Every volunteer, and everything they signed up for

Start free

Works with what you use

It fits the calendar and the mailing list you already run on

One calendar for the whole thing

Sessions land in the Google or Outlook calendar the office already keeps, and the paid plans sync both ways, so a trustees’ meeting put in there is never offered as a sorting morning. Put the booking link on your Facebook page so people can sign up from where they already follow you, and add a video link to a committee meeting when it is not in person.

It runs from a phone

Picktime opens in a browser on a phone as well as a laptop, and there are iOS and Android apps, which matters when the person coordinating a Saturday is standing in a warehouse rather than sitting at a desk.

Questions

Charity appointment scheduling: common questions

Is there free scheduling software for a charity?

Yes. Picktime has a free forever plan with no end date and no card: a page volunteers and donors book from, an online calendar, self-service cancelling, and email notifications. You pay when more coordinators need their own login.

How do I create a volunteer schedule without a spreadsheet?

Put the sessions on a calendar with a number of places on each and share one link. Volunteers put their own name down, the session closes when it is full, and the list is the same list everybody is looking at.

Can I limit how many volunteers sign up for a session?

Yes. Say how many places a session has and it stops being offered once they are gone. On the paid plans anybody after that goes onto a waitlist and is offered the next drop-out.

What happens when a volunteer drops out?

They cancel from the link in their confirmation and the place goes back onto the page, where the next volunteer takes it. On the paid plans the next person on the waitlist is offered it first, on Thursday evening rather than at nine on Saturday morning.

Can donors book a time to drop something off?

Yes. Make the drop-off a short bookable window, and on the paid plans ask what they are bringing while they book it, so somebody has cleared the space before a van arrives.

Can I see which volunteers actually turned up?

Yes, on the paid plans. Mark the session on the day and every place is recorded as arrived or not, against the volunteer’s own record, so a pattern is visible rather than anecdotal.

Can I set up a session that repeats every fortnight?

Yes, on the paid plans. Set it to repeat with an end date and the whole run goes into the calendar in one action, with everybody who signed up reminded before each one.

Stop counting replies on a Friday night

Free forever for a volunteer-run charity. No card, no trial clock, and the next session can be open for sign-ups today.