Running a computer repair business involves addressing hardware issues, software installs, urgent repairs, and customers arriving with problems. When dealing with numerous requests every day, having proper computer repair scheduling software is crucial for managing your scheduling tasks efficiently.
When you are still using phones, notebooks, or sticky notes to keep track of appointments, you may easily start losing track of them. You might be missing valuable opportunities when you rely on outdated scheduling methods, especially for last-minute cancellations and unexpected no-shows getting in the way.
Picktime is a free computer repair scheduling software that makes it easy for your customers to book appointments at any time, from anywhere. Your clients no longer have to call your store or wait for someone to check availability. Picktime offers an online booking page, which allows your customers to check available slots, choose their preferred technician, and book their computer repair appointment 24/7. This will render the entire procedure quicker, more understandable, and convenient for all.
Because Picktime is available 24/7, you don’t miss out on customers who want to schedule a repair after hours or during busy times when your team can’t pick up every call. It helps you fill your online calendar more efficiently and keeps your technicians busy with actual repair work, without admin tasks.
Key Features
- Display your branded booking page
- Import, export, and merge customer contacts
- Two-way calendar sync for better work-life balance
- Unique QR code and customizable booking link
- Embed a “Book Now” button on your social media and Google Business Profile
- The Round Robin method for allocating appointments to your team
- You can easily set up recurring bookings in your calendar
- Approve or decline bookings based on availability
- Offer discount coupons to your loyal customers
Benefits of Picktime for Computer Repair Companies
Convenient to Book Services
Picktime’s computer repair shop software gives you the power of online scheduling. Through our innovative booking software, your customers can access computer repair services online 24/7 from anywhere, anytime. Regardless of the timings of your business, your customers can book your online services anytime. With just a few clicks, your customers can select the issue they need help with, choose a convenient date and time, and book their repair appointment instantly.
No More Double Bookings
Whenever a customer schedules an appointment through your online booking page, they will receive an instant confirmation text. By blocking scheduled time slots on the booking page, it ensures that customers can only see available slots. This method helps you reduce the chances of double-bookings in your computer repair store.
Stay on Top of Repairs with the Mobile App
Are you always on the move between your shop, client homes, or office calls? With the Picktime mobile app for iOS and Android, you can manage your computer repair appointments right from your phone. Check your daily schedule, edit bookings, or add new repair jobs in just a few taps, whether you’re at the front desk or out on a service visit. You and your team will always know who’s coming in next, what the issue is, and when they’re expected, so you never miss a booking or lose track of a repair again.
Make Computer Repair Payments Simple and Contactless
Handling payments shouldn’t slow you down after a repair. Connect your PayPal, Square, or Stripe account to Picktime’s computer repair software and let customers pay online. When clients book a repair slot online, you can ask for full payment or a deposit in advance.
Get Data-Driven Insights and Track Your Progress
Make data-driven decisions with Picktime’s report and overview feature. You can download clear, easy-to-read reports about your computer repair appointments through Picktime’s online dashboard. These insights help you make smarter decisions, whether it’s adjusting your working hours, adding more technicians during peak times, or promoting popular repair services to bring in more customers.
Get your automated computer repair scheduling software to save you time. Get started for free!
