A plan is a long first appointment and then months of short ones, and the appointments that quietly go unbooked are the short ones. Picktime puts every one of them on a page the client books themselves, confirms each in writing as it is made, and keeps a review with the practitioner who wrote the plan rather than the first free slot in the building.
Blu NutritionBook online
First consultation1h 15m · Room 2$110.00
Review25m · fortnightly$45.00
Review on video25m · video linkBook
Next free10:00 AM1:30 PM4:45 PM
Booked online
10:20 PM
While the practice was closed
Deposit
$27.50
25% on the first consultation
The whole programme
Six reviews
All six booked in one action
Every one of these is about the months after the first consultation, which is where a nutrition practice earns its money and where it loses its clients.
An hour and a quarter to build a plan, twenty-five minutes to adjust one. Each has its own length, price and practitioner, so a client books the one they are actually due instead of whatever sits at the top of a page.
Book every review in the plan at once, fortnightly, same practitioner, same hour. The client leaves with all of it in their calendar rather than an intention to ring back at some point.
What they eat, what they take, what they have already been told, what they are trying to change. Asking it on the booking form in your own wording is on the paid plans; what a client does tell you sits on their record either way, rather than being written out again in the first twenty minutes.
Each practitioner keeps their own hours, their own room and only the services they actually take, so somebody on a sports plan books the person running it rather than the first free slot in the building.
Nutrition is one of the trades where remote works properly, which means most practices run both at once and have to keep them apart.
A consultation booked in the building holds a consulting room, so two practitioners cannot be given the same one. A consultation booked online holds nobody’s room and generates its own video link with the booking, so the joining details are in the confirmation, and in the reminder on the paid plans, rather than pasted into an email the morning of.
Both kinds sit in the same week, which is the only way anybody can see what Tuesday actually looks like.
Nobody decides to stop halfway through a programme. They mean to rebook, reception is on the phone to somebody else, and three weeks later there is nothing in the diary and nothing that says so.
On the paid plans a booked run plus a reminder before each review closes that gap on its own. On the free plan the confirmation carries the link, so a client who genuinely cannot make Tuesday moves it themselves rather than cancelling by not turning up.
Everything anybody has attended sits under their name, so the person who has drifted is visible while there is still a plan to come back to.
Half past eleven, and the person sitting down has seventy-five minutes booked with a dietitian. The first twenty go on what they eat, what they take, what their doctor said and when. None of it needed a practitioner in the room; all of it needed to be in the room before they arrived.
The expensive part comes at a quarter to one, when they leave meaning to book the next one and reception is on the phone to somebody else. Nothing sits between that intention and a twelve-week plan that stops after week three, and nothing anywhere records it as a loss: a client who drifts away looks exactly like a client who got what they came for.
Picktime puts every review on a page the client books while they are still in the chair, and confirms each one in writing without anybody at the practice remembering to. Booking the whole run in a single action, the intake asked on the form, and a reminder before each review are on the paid plans.
20 minOf a seventy-five minute consultation, spent on a form
5Appointments in the plan that were never made
First consultations, reviews, group sessions, whatever you run online only. Give each its real length and price, set each practitioner’s hours, and put them against the services they actually take.
Charge the whole fee, a deposit or nothing at all, set differently per service, and say how late a review may be moved. Asking what a first consultation needs answered before it starts, on a form in your own wording, is on the paid plans.
The booking page is a link, so it goes on your site behind a Book Now button, on your Google Business profile, and into the email a GP surgery or a gym sends when they refer somebody on.
A weight-management group, a sports-nutrition workshop, a six-week course for people who all had the same first consultation: these book as classes rather than as appointments.
The free plan is a plan, not a trial. There is no date at which it stops, no card to add, and nothing that quietly turns off in a fortnight.
An appointment lands in the calendar each practitioner already has open, and the paid plans sync it both ways, so it moves there when it moves here. A video consultation gets its link generated with the booking rather than pasted in on the morning, and payments run through PayPal on the free plan and through Stripe or Square on the paid ones, so the money arrives where your money already arrives.
Picktime runs in a phone browser as well as a laptop, and there are iOS and Android apps, so a practitioner between two clients can move an appointment without going back to a desk.
Picktime is a free online scheduling system for nutrition and diet practices, and it covers appointment scheduling, team and resource management, online payments and invoicing in one place.
The online calendar keeps every practitioner’s availability in front of you so the practice does not double-book a room or a person, and client management keeps appointment history and contact details in the cloud, which is what makes booking the next one straightforward rather than a search through last year.
Every booking is confirmed by email as it is made, and on the paid plans automatic email and text reminders are what reduce the no-shows and the missed reviews.
The Zoom and Google Meet integrations let you run consultations and classes remotely and put the joining link in the booking confirmation, so nobody is hunting for it at ten to the hour.
Advance payments come in before the appointment through PayPal on the free plan, or through Square or Stripe on the paid plans, with invoices raised and emailed straight afterwards. And the personalised booking page carries a booking button you can put on your website and on your Facebook and Instagram business profiles, with a custom intake form for whatever a first consultation needs.
Most practices end up running two things: something for meal plans and recipes, and something for the diary. Picktime is the second (a booking page, first consultations and reviews as separate services, and video links), free to start, with no card, and the whole programme booked in one action and intake forms on the paid plans.
Picktime’s free plan covers a booking page of your own, first consultations and reviews at their own lengths and prices, email notifications and a record for every client, with no end date. Intake questions you write yourself and the full run of reviews booked in a single action are on the paid plans. Paid plans are about how many practitioners and clinics you have, not how much you use it.
Yes, on the paid plans, and it is the thing that keeps a programme alive. Book the run as a repeating appointment (same practitioner, same hour, fortnightly), and every one of them goes into the client’s calendar with a reminder attached.
Yes, on the paid plans. The booking form asks whatever you need in your own wording (what they eat, what they take, what they have been told already), and it comes back attached to the booking, so the first hour is spent on the plan rather than on the paperwork.
Yes, and both sit in the same calendar. An in-person consultation holds a consulting room so nobody else can be given it; an online one generates its own Zoom or Google Meet link with the booking and puts it in the confirmation, and in the reminder on the paid plans.
Yes. A group session books as a class with a cap set from the room, so the page says full and stops rather than taking a thirteenth booking. A waiting list once it is full, one reminder to everybody before each session, and attendance marked as people arrive are on the paid plans.
Yes. Each keeps their own hours, their own consulting room and only the services they take, so a client on a sports plan is offered the person who runs it, and the practice reads one week instead of four separate diaries.
Weekly sessions The same hour every week for months, held for one person before anybody asks.
See counselling scheduling
Blocks of sessions A block of ten bought once, on the paid plans, and counted down as the sessions are booked.
See personal trainer scheduling
Clinics Several clinicians, several rooms, and a first appointment that is longer.
See medical practice schedulingFree forever for one practice. No card, no trial clock, and your booking page can be live this afternoon.
Google Calendar
Outlook Calendar
Zoom
Google Meet
Stripe