Book an Appointment with Upwall Climbing: * PURCHASE A PASS ON OUR WEBSITE BEFORE BOOKING *
What's UP Climbers! :)
Welcome to Upwall Climbing and thank YOU for showing interest in climbing with us. Due to the current circumstances, climbers will have to book for a slot before coming to climb.
-Each booking is valid for one pax. You'll have to make multiple bookings if you're booking for a group. i.e. if you are booking for 2 pax., you need to make 2 bookings.
-Each climber is limited to one booking per day. i.e. you cannot make two bookings for 4pm and 6pm on the same day.
-Walk-in is allowed but it will be subject to availability! As a standard, our booking slots will be released 3 days in advance at 10AM (EFFECTIVE FOR SLOTS 7 JUNE ONWARDS). Each time slot will last for 2h. Do head down to our website: http://www.upwallclimbing.sg/ to purchase your passes online if you wish to book a slot before coming.
-If you wish to cancel a slot that you have booked, it has to be done at least 12h before your climbing slot. You may email firstname.lastname@example.org with:
1) Your name
2) Date of your climbing slot
3) Time of your climbing slot
4) Mode of entrance (day pass/multi-pass/class)
-PAYMENT MUST BE MADE BEFORE BOOKING! You may do so here: www.upwallclimbing.sg/shop
Should you fail to show up upon booking for a slot, and fail to cancel at least 12h before, your climbing slot/pass will be forfeited. Multi-pass holders will have a pass deducted from their account. Your slot will be given up to any walk-ins 15min after the scheduled time. This is to prevent people from overbooking or booking without turning up. We definitely do not hope for people who fail to show up to deprive others from being able to climb!
-Youth under the age of 13 require adult supervision to climb in our facility. The accompanying adult must be at least 21 years old, and will need to make payment and booking for him/herself as well.
We hope you understand the constraints that we are all faced with. Nonetheless! We are sure that you will enjoy your time and climb here! :) And if you do wish to climb with your friends, no worries! Because our multi-passes are shareable! We also do not require the multi-pass holder to be present. The multi-pass holder just needs to inform us via WhatsApp at 80287028 the names of the people who are going to use their pass, and the date and time slot. :)
Thank you for your time and consideration, and happy climbing! :)