Is Picktime designed for contractor appointments or construction project management?
Picktime's scheduling software for contractors is designed for customer appointments, not construction project management. You can schedule estimates, site surveys, inspections, and service calls using the Booking Page and Online Calendar. It focuses on appointment scheduling rather than project timelines, crew dispatch, or route planning.
How can customers book estimates, inspections, and site visits online?
Customers can book estimates, inspections, and site visits through your Picktime Booking Page. Create separate services, set their durations, and assign the team members who handle them. Customers can then choose an available appointment time and enter their details without calling your team.
Can I assign different services to different team members?
Yes. Picktime lets you assign services to the team members who provide them. For example, an electrician, surveyor, and installer can each have different services and working hours. Team Management helps you organize individual availability so customers can book with the right person at an available time.
Can I prevent shared equipment from being double-booked?
Yes. Picktime's Rooms & Equipment feature lets you add shared equipment as resources and assign them to services that require them. Picktime checks both team member and resource availability before offering appointment times. This helps prevent overlapping equipment bookings and keeps the resources needed for each visit available.
How can I stop customers from booking visits at short notice?
You can use Picktime's Availability Controls to set how far in advance customers must book contractor visits. You can also manage team working hours and block unavailable periods. This gives your crew enough notice to prepare for site surveys, estimates, and service appointments.
Can I schedule contractor visits at a customer's location?
Yes. Picktime lets you configure services that take place at a customer's location instead of your business address. This is useful for inspections, estimates, repairs, and installations. Customers can choose an available appointment time through your Booking Page, making it easier to arrange on-site visits.
What happens if a customer reschedules or cancels a visit?
Picktime lets customers reschedule or cancel contractor appointments using links in their confirmation emails when these options are enabled. You can set notice periods to control how close to an appointment changes are allowed. Updated bookings appear in your Online Calendar, helping your team stay informed about schedule changes.
What does Picktime's Free plan include for contractors?
Picktime’s Free plan includes a Booking Page, unlimited appointments, three team members, three resources, two locations, email notifications, and mobile apps for iOS and Android. Contractors can start accepting online bookings without paying for a plan. Email reminders and two-way Calendar Sync are available on Starter and Pro. For the latest plan features and limits, see Picktime pricing.