What makes Picktime different from other appointment scheduling software?
Picktime brings appointment scheduling, class bookings, team management, rooms & equipment, and multiple locations into one platform. Instead of juggling separate tools, you can manage your booking page, online calendar, client records, and payments from a single dashboard. It supports independent professionals, small businesses, and growing teams with different scheduling needs.
Can I manage appointments, classes, team members, resources, and locations in one place?
Yes. Picktime lets you manage appointments, classes, team schedules, rooms, equipment, and multiple business locations from one account. You can set staff availability, assign resources to services, manage class capacity, and track bookings through your Online Calendar.
Can Picktime grow with my business from a solo setup to a larger team or multiple locations?
Yes. Picktime supports solo professionals, small businesses, and growing teams. You can start with individual appointments, then add team members, services, rooms, equipment, and business locations as your needs change. Each location can have its own working hours, staff, and services, all managed from one dashboard.
Is there a limit to how many appointments I can accept with Picktime?
No. Picktime offers unlimited appointment bookings on its Free, Starter, and Pro plans, allowing you to schedule as many appointments as your business needs. Limits may apply to other features, including team members, resources, classes, and locations. For the latest plan features and limits, see Picktime pricing.
Can I switch to Picktime and import my existing customer information?
Yes. You can import your existing customer contacts into Picktime using a CSV file. Go to the Customers section, select Import/Export, and upload your customer list. Once imported, your customer information is available in Client Records, so you don't have to enter every contact manually.
What apps and tools does Picktime integrate with?
Picktime integrates with calendar apps such as Google Calendar and Outlook Calendar; virtual meeting tools like Zoom, Google Meet, and Microsoft Teams; and payment providers including Stripe, PayPal, and Square. It also connects with CRM and marketing platforms such as HubSpot, Salesforce, and Mailchimp, helping you manage bookings alongside tools you already use.
Does Picktime offer an AI receptionist for calls and bookings?
Yes. Picktime's AI Receptionist answers customer calls 24/7, responds to configured business questions, captures caller details, and books appointments based on available time slots. It can handle multiple calls simultaneously and saves call transcripts in your dashboard for review, helping your team manage incoming booking calls without constant interruptions.
Is my business and customer data secure with Picktime?
Picktime uses security measures, including encrypted connections and team access permissions, to help protect business and customer information. Your Booking Page shows available time slots without displaying other customers' appointment details. You can also manage team access through roles and permissions. For more information, see Picktime's Privacy Policy.
What customer support does Picktime offer?
Picktime provides customer support through live chat and email at support@picktime.com. You can also access the Picktime Help Center for setup instructions, feature guides, and troubleshooting articles. The support team can help with account questions, integrations, and scheduling setup, although phone-based support is not currently offered.