Book an Appointment with HERITAGE REHABILITATION CENTER: *PLEASE READ CAREFULLY. APPOINTMENTS THAT ARE NOT IN THE CORRECT ZONE OR APPOINTMENTS THAT ARE MADE IN MULTIPLE TIME SLOTS WILL BE CANCELLED*
Appointments must be made 1 DAY IN ADVANCE. Only 1 appointment per resident per day to make way for other residents.
Dear Heritage Family & Friends,
Los Angeles County is now in a less-restrictive tier and the community is starting to slowly open up. Heritage is glad to announce that we will now be opening up for Indoor Visitation!
>> Who can be visited: Any resident who does not currently have any symptoms of COVID-19
>> Who can visit: Any person over the age of 14 who does not currently have symptoms of COVID-19 OR any recent (within 14-days) exposure to a person who is COVID+. Children and pets are not permitted indoors but may be allowed for Outdoor Visitation if they are not disruptive.
>> If visitors and/or resident are NOT completely/ fully vaccinated: Visitors must maintain social distancing inside the room.
We have two designated areas for Indoor Visitation. These visits must be pre-scheduled and will take place in 30-minute intervals starting at 12:00PM until 5:00PM (last appointment) Mon-Fri. We ask that you make all appointments at least ONE DAY IN ADVANCE. Please call the Facility if you are unable to visit during normal business hours so we can arrange for a visit on a case-by-case basis only. All residents are limited to 1 visitation appointment per day at this time.
*** Yellow Zone (Room 46 and Room 47) -- Quarantined Residents: All visitors must wear a gown, gloves and surgical mask throughout the entire visit. All residents must also keep their mask on. These are for patient rooms 38-64***
Green Zone (Room 11) -- Cleared residents: All visitors must wear a face covering but may assist the resident with feeding and grooming ONLY IF the resident and all persons in the room are FULLY vaccinated. If the resident you are visiting has been admitted within the past 14 days DO NOT make an appointment for the Green Zone.
Please follow all the directions of the assigned Visitation Staff member. All visitors will be pre-screened prior to visitation. If you are unable to visit Indoors, you may still participate in Outdoor Visitation on Mon-Fri from 12:00PM-5:00PM (last appointment). Please call the facility and ask to speak with the Activities Department for more information.
Please understand that Visitation is a voluntary activity and exposure to COVID-19 during travel to and from the facility is an inherent risk. If you or any of your household members are experiencing COVID-19 symptoms, PLEASE POSTPONE YOUR VISIT. If you develop symptoms up to 3 days AFTER your visit, PLEASE call the Facility to inform the Infection Preventionist. If you test POSITIVE for Covid-19 within 1 WEEK AFTER visiting your loved one, you are also mandated by the Local Health Department to inform the Facility.
Thank you for your cooperation in keeping our residents safe during this time of pandemic. We look forward to seeing you soon.
>95% of our staff and 99% of our long-term residents are FULLY vaccinated!