Book an Appointment with Federal Benefits Unit: DO NOT include your social security number in the Picktime system. That information is not needed or required.
WHILE WE HAVE RESTARTED IN OFFICE APPOINTMENTS. PLEASE BE INFORMED THAT IN LIGHT OF CURRENT LOCAL HEALTH SITUATIONS ALL IN-OFFICE APPOINTMENTS ARE SUBJECT TO CANCELLATION SHOULD THE NEED ARISE. WE THEREFORE RECOMMEND THAT YOU PURCHASE REFUNDABLE TICKETS AS THE FEDERAL BENEFITS UNIT CANNOT OFFER REIMBURSEMENT FOR CANCELLATIONS.
PLEASE ENSURE YOU PROVIDE A VALID EMAIL AND TELEPHONE NUMBER SHOULD WE NEED TO CONTACT YOU REGARDING A NEED TO CANCEL YOUR APPOINTMENT DUE TO LOCAL HEALTH CONDITIONS.
If you require an appointment outside of the available time slots, please send an email to FBU.Frankfurt@SSA.gov. In the subject state "Requesting an appointment outside of your regular business hours. Please ensure to provide you contact telephone number and the date and time of you prefer for an appointment. We will review and see if your request can be honored based on the Mission Germany entrance procedures then notify you via email.
If there is a need for the Federal Benefits Unit to cancel your scheduled appointment, we encourage you to monitor our website for information on when you can reschedule. We apologize in advance for the inconvenience and thank you for your understanding.