Book an Appointment with HFFB Winter Wonderland: Welcome to the Helping Friends and Fur Babies Winter Wonderland Booking Portal.
Slots with Santa are 5 minutes in length and each slot includes a tour around the wonderland, time with Santa and his elf and a hot-chocolate.
IMPORTANT COVID-19 precautions.
- 4 people maximum (incl adults) can visit Santa in one slot. Larger groups will need to split and book additional slots.
- Face coverings must be worn by all those over the age of 11. Entry will be denied to anyone (above 11) not wearing a face covering. Those with an approved medical exemption will not be required to wear a face covering.
- Hand sanitiser must be used prior to entering the Winter Wonderland.
- You must not visit Winter Wonderland if on the day of your booking, you or anyone in your party is experiencing any symptoms of COVID-19 or if you or anyone in your party has experienced any symptoms of COVID-19 in the 14 days prior to your visit.
- Additionally, you must not visit Winter Wonderland if you or anyone in your party has tested positive for COVID-19 or has been in contact with someone who has tested positive for COVID-19 in the 14 days prior to your visit.
- 2M Social Distancing must be maintained when queuing to enter Winter Wonderland.
- You must not visit Winter Wonderland if you or anyone in your party resides in a Tier 3 area.
- Please arrive 10-15 minutes before your booking. You will not be allowed to enter the queue any earlier than 15 minutes before your booking.
Finally, have fun! Enjoy! We look forward to welcoming you :).