Book an Appointment with ** reserves the right to amend the terms and conditions without prior notice. In the case of any disputes arising from the T&Cs, the decision of shall be final.**

1. T&Cs for Entry to Our Premises and Climbing Facilities
1.1 WAIVER FORM must be completed by every first-time climber at For climber under the age of 18, your parent or legal guardian must complete the waiver form before you are allowed entry to our climbing facilities. The waiver form is accessible at or click the link 'Terms & Conditions' at the bottom of the left menu.

1.2 You are only permitted entry to our premises for registration and payment at counter, WITHIN 30 MINUTES from your preferred time slot.
(i.e. you are allowed entry to our premises from 6.30pm for time slot commencing at 7.00pm).

1.3 To maximise the capacity with safe distancing as priority, only climbers and permitted number of supervising adults are allowed entry to our premises and climbing facilities.

1.4 It is allowed that ONE (1) supervising adult can accompany up to TWO (2) climbers under the age of 13, that is, ratio 1:2.

2. T&C for Time Slot Booking
2.1 Please show email confirmation of your booking to our friendly staff to gain entry to our climbing facilities.

2.2 Every climber/ supervising adult is to reserve a time slot EACH for themselves.

2.3 Every climber/ supervising adult is permitted to reserve ONE (1) time slot per day up to ONE (1) change of booking.

2.4 Climber who arrived late will be allowed entry to climbing facilities at your booked time slot but there are no extension to your climbing hours past the time slot.

2.5 Climber who do not arrive within first 15 minutes of the start time will have to yield their position if there are climbers on waiting list.

2.6 If you are unable to make it for the booked time slot, please contact us at 9832 7656 so that we can take prompt action to cancel the booking and open the spot for another climber.