Book an Appointment with ** reserves the right to amend the terms and conditions without prior notice. In the case of any disputes arising from the T&Cs, the decision of shall be final. **

1. T&Cs for Entry to Our Premises and Climbing Facilities
1.1 Waiver forms must be completed for every climber and supervising adult on their first visit at For climbers under the age of 18, your parent or legal guardian must complete the waiver form before you are allowed entry to our climbing facilities. The waiver form is accessible at

1.2 You are only permitted entry to our premises within 30 minutes from your booked time slot.

1.3 Only climbers and supervising adults are allowed entry to our climbing facilities.

1.4 Supervising adult is mandatory for all climbers aged below 13. Maximum ratio is 1 supervising adult to 2 children. Swapping is NOT allowed. (Entry fee for each supervising adult is $10)

2. T&C for Timeslot Booking
2.1 Please show email confirmation of your booking to our friendly staff to gain entry to our climbing facilities.

2.2 A slot is for each person to enter the climbing facilities. For e.g. Book 1 slot for climber & another slot for supervising adult. (Entry fee for each supervising adult is $10)

2.3 Each climber and supervising adult is only permitted to book 1 time slot per day.

2.4 Climbers who arrived late will be allowed entry to climbing facilities at your booked time slot but there is no extension to your climbing hours past the time slot.

2.5 Climbers who do not arrive within first 45 minutes of the start time will have to yield their position if there are climbers on waiting list.

2.6 If you are unable to make it for the booked time slot, please contact us at 9832 7656 so that we can take prompt action to cancel the booking and open the spot for another climber.